South Africa’s National Opt-Out Registry will let consumers pre-emptively block unwanted direct-marketing calls, SMSes and emails—but the consumer-blocking phase is only scheduled to open in May 2027. Motorists should not pay anyone claiming to offer early registration.
Information checked: 8 October 2026. Based on official NCC and South African Government notices.
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It is a free, government-administered system supporting consumers’ Section 11 Consumer Protection Act right to block direct marketing. For motorists, this can include unsolicited vehicle-sales, finance, warranty, insurance and service-plan promotions.
The NCC says direct marketers must register and cleanse their lists against the registry every month before campaigns. A requested callback about a vehicle, finance application, trade-in or service booking is different from an unsolicited campaign.
No system can guarantee that. Criminals may ignore the registry, spoof numbers or impersonate trusted brands. Treat unexpected payment and OTP requests as potential fraud.
Good dealership marketing is transparent, traceable and respectful: it records lead sources, honours opt-outs and separates requested service communication from promotions.
Use our official contact page, browse the showroom, explore finance, or request a trade-in assessment.
Follow the Motordeal Premium Facebook page and share this guide with someone receiving persistent vehicle-marketing calls.
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